What are some of the trends in Customer Experience for 2023 and beyond? My six!
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Here are some key areas where many organizations miss the mark when thinking about their marketing technology stack.
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Digital transformation takes more than technology alone! Here are 5 areas that are critical for me. By no means exhaustive.
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Data is on everyone's mind. The countdown from Third-Party to Zero-Party Data has already begun. What stage are you at? Where should you start?
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Digital transformation is about customers and employees. It's critical to plan for the human factor, and not see a digital transformation exercise as being a tech solution alone.
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